During performance reviews, use clear, nonjudgmental language that focuses on results and behavior. Notice the positive and negative aspects of these statements: - Your work has been sloppy lately. (Negative: too vague)
- Your last three reports contained an unacceptable number of statistical errors. (Positive: cites specifics)
- You’re obviously not a mathematician. (Negative: focuses on the person, not on performance)
- I know you’re capable of producing more accurate work. (Positive: reaffirms confidence in employee’s abilities)
- Don’t let it happen again. (Negative: blanket demands)
- How can we prevent errors from creeping into reports? (Positive: asks for feedback on improving performance)
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