When conducting an employee performance evaluation, start by discussing any problems you’ve observed with the employee’s performance. Address each problem individually and don’t bring up a new problem until you’ve thoroughly discussed the current one. Use the following framework to discuss each problem:
• Describe the performance problem.
• Reinforce performance standards.
• Develop a plan for improvement.
• Offer your help.
• Alternate negative and positive comments.
• Emphasize potential.